Articles tagged ‘PayPal’

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Guest blog: Dan Wilson – eBay’s Big Ambitions for PayPal

Posted by Dan Wilson

7th April 2009 in Tradespace gossip

When people mention eBay it’s usually in the context of online auctions. But eBay Inc. isn’t just about bids for second-hand treasures, it’s a big, big portfolio of companies. In the UK, eBay owns classified site Gumtree.com for instance and internationally it’s sometimes forgotten that eBay also controls PayPal and Skype among many others.
eBay Inc. recently reported plans and progress to financial analysts and journalists, and one of the more interesting revelations was CEO John Donahoe’s expectation that the PayPal division of eBay would grow faster and become bigger and more profitable for the company than the ecommerce element of the business.

This is because they believe, quite correctly, that PayPal has an opportunity to plug into ecommerce all over the web and not just on the eBay site. It’s a bullish plan and one that anyone selling or trading online needs to be aware of. Basically, PayPal wants to be the standard means of paying online.

Google entered the space several years ago with their Google Checkout offering and whilst it has enjoyed some success it hasn’t managed to dent PayPal’s dominance in the UK. By surfing eBay’s success, PayPal has an astonishing 20m customers in Britain: that’s about a half of all adults. Increasingly however, PayPal has been powering payments for off-eBay businesses including Boots, BHS, Topshop, Monarch Airlines, BBC Shop and Stagecoach.

And that’s surely where PayPal will be looking to win more customers: big businesses, small businesses, retailers and service providers. Basically, people like you. If you want to take money online, they want to power it. It looks like we’re going to be hearing a lot more from PayPal over the next few years, so be warned.

Are you already using PayPal on your website or BT Tradespace? What have your experiences been? Is PayPal’s bid for more business a good thing? Let us know.

For more visit my blog

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A guide to shopping online on BT Tradespace

Posted by Bian Salins

10th February 2009 in Shopping guides

If you thought BT Tradespace was mainly for businesses, think again – because one of the main benefits of becoming a member, that you can shop online from the best of businesses!

So why shop on BT Tradespace?

Buy from people you trust - our website is all about enabling our businesses to showcase not just their products and/or services, but the people behind the business so shoppers like you can buy from people you like, know and trust.
Have your say plus make an informed buying decision – Once you’ve signed up, you can have your say by rating or reviewing a business, product and/or service, allowing you to tell it like it is plus read other shoppers comments to make an informed decision before spending all that cash!
Consult other shoppers – Shopping on our website isn’t just an impulsive decision (although it can be)… you can create or join other communities to suss out what people are buying and who from!

Is it safe to buy?

Of course it is. You can pay online securely through PayPal using funds from your bank account, American Express, Mastercard or Visa. Just look for the PayPal logo on products in the Marketplace.
Here are some things to think about when shopping online:
Know your seller – When buying from someone for the first time it’s a good idea to look for other user’s reviews. And don’t be shy about asking the seller questions if you’re unsure of anything.
Be extra safe with valuable, hard to find items – Do additional checks to ensure the authenticity and reliability of the seller. Beware of sellers requesting forms of payment that may not be secure – such as direct credit to their bank account.
If it’s too good to be true… – It often is, so use common sense and caution. Check out all available information (description of your item, delivery details – the lot) and contact the seller directly if you have questions.
Use a secure checkout and payment process – When buying online always ensure you are on a secure web page that encrypts any sensitive details. Look for the locked padlock symbol at the bottom of your browser window to check if you are protected. On BT Tradespace, we use PayPal for all payments so click to find out how they keep your details secure.
Use a unique password – Try not to use passwords that are easy to guess – like family members names, birthdays etc. Instead, use a combination of letters and numbers, and choose a unique password for each online account you have.

How to shop on BT Tradespace

How you buy on BT Tradespace is really about what you’re looking for and how ‘you’ want to buy.
Try our Marketplace- If it’s products you’re looking for, the best place to start is in our Marketplace. The categories in the left-hand navigation will help you find a business, product or service you want or if something you see on the page grabs your fancy simply click on it to buy.
Search for what you want- You can also search for an item or service you’re looking for by typing in what you want in the search box at the top of the site (e.g. ‘ladies shoes’). The search results will be a mix of product, photos, blog posts – any content that relates to your search term – so simply filter down to choose what exactly you need.
Once you find what you’re looking for, there are several ways you can buy.
Buy online with PayPal – If the seller has PayPal buttons on their Tradespace, simply click on the button to buy online. Watch this video to see how you can buy with PayPal.
Call or email the seller- If there’s no PayPal buttons simply use the seller’s contact details to call or email them about what you want. But remember, whatever method you choose, don’t forget to tell them you came from BT Tradespace!

That’s it – the easy-peasy guide to shopping on BT Tradespace! Happy shopping!

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How to sell safely online

Posted by Bian Salins

10th February 2009 in How to sell online

Selling on Tradespace is safe, simple and super quick! To help you get started we’ve listed below some tips on selling safely so you can make the most of your Tradespace.

Things to think about before you start selling:

  • It is your responsibility to make sure the item you are selling is not illegal. So before you begin selling, have a look at our terms .
  • Check the product description and images carefully before listing your items. Make sure what you say about a product is correct. This will not only reduce misunderstandings if a customer receives an item that is different from what was described, but good, relevant descriptions help increase your search engine ranking.
  • Only use brand names when you know your product is genuine.

Accepting Payments:

  • We provide your customers with the PayPal service to pay for your products/services. But in order for them to buy online, you need to first ensure you’ve enabled PayPal on your Tradespace. To find out more about PayPal, see the PayPal website
  • We’ve deliberately recommended that businesses selling on their Tradespace use PayPal payment services because of the buyer protection offered by them. And, as serious as this may sound, we cannot guarantee or underwrite any financial transactions between buyers and sellers on the website and recommend that consumers only purchase products protected through PayPal payments.

Closing the sale and after sales service:

Buyers have rights, but so do sellers. We understand that safety is a concern for everyone involved in the sale that’s why before you close the sale, here are a couple of things to consider.

  • If there is anything during the sales process that doesn’t seem right to you – ask the buyer questions and trust your instincts. Be cautious when sending overseas, especially where the delivery address details differ from the buyers credentials.
  • Always get in touch with the buyer when the item is sent, or after it should have arrived to ask them to come back to your Tradespace site and leave a review of your business and the product they purchased. Good service will be reflected in your reviews and that will help build trust with new buyers.

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UPDATED : Selling on BT Tradespace is – safe, simple and super quick!

Posted by Bian Salins

16th October 2008 in How to sell online

So you’ve been here and done that and know how BT Tradespace can help you can promote your business, but what about making money?

That’s where the selling bit comes in. The great thing about selling on BT Tradespace is that it’s for anyone. Whether you’re a one man band with a few items to flog, or a business that’s looking to make a profit margin – selling on BT Tradespace is easy.

There are some real benefits to selling on our website -

  • It’s free to list your products; you don’t have to pay to feature up to 50 products or services on your Tradespace and on our Marketplace! And there’s no catch to it!
  • Transactions are immediate with PayPal – a secure, well known and worldwide accepted method of payment online.
  • Update: You pay transactions fees to both BT and PayPal only when you receive payment. What’s more, if you’re a Contact customer then you have the added benefit of our 0% BT transaction fees till 29th September 2009*.

If you already have a PayPal account on eBay, then it takes just a few minutes to add the facility to your Tradespace. Alternatively, if you don’t have an existing PayPal account, you will need to set this up.

So you’ve decided you want to sell on your Tradespace, what do you do next?

It’s pretty simple really, once you’ve signed up to BT Tradespace and set up a PayPal account, you need to enable this facility using your Tradespace Manager. For every product you want to sell via your Tradespace, you add a ‘Buy now’ button – and that will give the customers using the Marketplace a chance to click on any item they desire and buy straight away! No hassle.

Go the whole way with our premium Contact package

Once you’ve joined and had a taste of the good life on BT Tradespace, you might want to upgrade to our paid-for package – BT Tradespace Contact which is designed to benefit sellers on BT Tradespace. Not only will you benefit from a 0% BT transaction fee till 29th September 2009* but there’s greater flexibility in what you can do with your Tradespace and you can increase your visibility on our website.

Here’s a snapshot of how our Contact package can benefit sellers:

  • As mentioned, you can enjoy a 0% BT transaction fee up to 29th September 2009*
  • You get more exposure with priority positioning on the site and a bold listing on search results pages.
  • You can post unlimited content to sell as many products as you want.
  • You can benefit from additional services that help your customers contact you. For example – customers can call you for free and also link through to your website to purchase products via ‘Buy from my site’ buttons.

The benefits of BT Tradespace are really down to you and what you want to achieve for your business. If you want the whole hog – then our Contact package is your thing but if you don’t want all of the above but still want to sell using your basic Tradespace, all you have to do is enable the PayPal functionality and bang – you’re ready to sell!

That’s it from us, now that you have the low-down on the what, why and how – get online and sell, sell, sell!

Our top tips for successful sales on BT Tradespace

Now that you’ve had a glimpse of why you should sell on BT Tradespace, the next step is to find out how. Some basic points for any seller to bear in mind are:
•Attract potential customers with a complete and appealing product description,
•Take a picture or make a video to engage your customer,
•If you handle deliveries, package it and weigh it to calculate delivery costs,
•Sell it on BT Tradespace by adding ‘Buy now’ buttons when listing your products or services. And don’t forget to mention conditions of delivery and state what is included in the price…
•Add an ‘Enquire now’ button to each featured product or service so people can contact you for this specific item,
•Set up your own blogs and community to engage in conversation and offer buyers some one to one customer service
•Make sure your customers leave a product review and rate your business! The more good reviews you get the more exposure you will get on the website plus it builds confidence with new customers.

Heard enough? Why not sign up now!

Already a member? Log in to start selling!

* We will not charge any commission on transactions that occur between 00:00:01 03rd November 2008 and 23:59:59 on 29th September 2009. PayPal charges will still apply. You must be a BT Tradespace Contact customer. We reserve the right to amend or withdraw this offer at any time. Terms and conditions as set out at and Paypal charges apply.

How to sell on BT Tradespace

In order to sell products on your Tradespace site using PayPal you must have access to a pay pal account. If you do not already have a PayPal account, the first step is to register with PayPal.

  • Once you have registered with PayPal you must complete the online payments form housed in the, ‘Account details section when you click on the ‘Manage my Tradespace’ link.
  • This form requires you to enter your PayPal e-mail address and your credit card details.
  • When you have completed the form please remember to accept the ‘ecommerce terms and conditions’ and select the ‘Sell with PayPal’ button to upload your details.
  • You will then need to add the ‘Buy Now’ buttons to your products. Go to the ‘Products and Services’ subtab under ‘Design and Content’ and in the Product or service price box tick the ‘Use PayPal to sell’ option.
  • Your customers will then see the ‘Buy now’ buttons next to each product you select.

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Featured Tradespacer: Aromabar

Posted by Bian Salins

10th October 2008 in Featured Tradespacers

Glaswegian Cathy Grant set up Aromabar six years ago, after her friend introduced her to aromatherapy. Last year, she was searching for ways to promote her company – and she received an email from BT recommending BT Tradespace.
“It was so easy to set up my free account, and being listed on BT Tradespace has really boosted the traffic going to my own website,” she said. “A small business network like BT Tradespace is ideal for those who want to get their brand out there.”

43-year-old Cathy has since taken full advantage of the services offered to her by BT Tradespace. She explained: “I use the blog to tell people about my products. Each new post attracts more traffic, and customers can buy directly from BT Tradespace through its PayPal capabilities.”

Cathy particularly likes the way, unlike other sites, she is not charged for listing her products, “with Tradespace being free to set up, it’s great for both promoting and selling my products. I also have Facebook, Bebo and MSN sites for the company, but none of those have increased traffic to my website like BT Tradespace has.”
Now Cathy, who also uses BT Tradespace to upload photographs and link to other companies, is encouraging more small businesses to join the network: “I’ve recommended BT Tradespace on various online forums, so people can benefit from it like I have.”

In the future, Cathy would like to produce wedding favour packages to sell, “I know they’ll get great promotion – and sales – through BT Tradespace.”

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